For advice on matters affecting residential park life, please scan through the relevant pages on this website. If the advice sought is not found, please put questions in writing by emailing advice@iphas.co.uk or messaging us through the Contact Us option on this website. If your question is more urgent please call our advice team between 10am and 4pm on 0800 612 6399.
If you have suggestions on how the advice or facilities on this website can be improved, please use the contact us option on this website to make your suggestion.

MEMBERSHIP

Click here to join/renew

Membership of IPHAS is open to all occupiers of a Mobile/Park Home on a protected Residential site in England or Wales. We also welcome applications from other parties interested in the park home lifestyle, and those who support IPHAS aims and objectives.

The ANNUAL MEMBERSHIP fee is £6.00 PER HOME.

However, some parks with a minimum of five households with IPHAS membership, have a BLOCK MEMBERSHIP SCHEME managed by an onsite DISTRIBUTOR. This individual is a volunteer, willing to act as a point of contact between IPHAS and other members onsite.

The ANNUAL FEE for those members forming a BLOCK REGISTRATION is only £5 PER HOME

Contact Information

IPHAS can be contacted between the hours of 10am and 4pm, Monday to Friday, by telephoning one of the following Freephone Telephone Numbers:

MEMBERSHIP

Tel: 0800 612 6273

membership@iphas.co.uk

ADVICE

Tel: 0800 612 6399

advice@iphas.co.uk

NB: THE ONLY VALID ADDRESS FOR CORRESPONDENCE WITH IPHAS, INCLUDING SENDING A PAYMENT IS:

19 College Close, Probus, Truro, Cornwall TR2 4LW

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    LATEST NEWS & INFORMATION

    Read All
    Energy Support – Park homes GUIDANCE
    13th January 2023

    Update 2 – 20th December 2022 The Department for Business, Energy and Industrial Strategy (BEIS) issued a statement on 19 December providing a further update on the £400 discount under the EBSS Alternative Funding (EBSS -AF) and the £200 discount under the Alternative Fuel Payment (AFP). On the same day

    BEIS ANNOUNCEMENT: EBSS AF / AFP / EBSS NI
    21st December 2022

    BEIS ANNOUNCEMENT: EBSS AF / AFP / EBSS NI This morning, BEIS made a further announcement regarding energy bill support. This includes: EBSS Alternative Funding – £400 for those in England, Wales and Scotland who do not have a direct relationship with an energy supplier. Alternative Fuel Payment – A

    FURTHER HELP FOR PARK HOMEOWNERS THROUGH CHARIS GRANTS
    16th December 2022

    Charis Grants will be offering the Park Homes Warm Home Discount 2022/23 rebate to a limited number of park home residents in England, Wales and Scotland. Government has provided Charis with enough funding for an estimate of 3000 awards. The scheme will open on the 19th December and will close around

    Energy Support – Park homes GUIDANCE
    15th December 2022

    Update – December 2022 The government has already announced that it will provide a £400 discount to park home residents to help with their energy bills. Details of the discount and other ways in which park home residents will be supported were made available in the November guidance. This document

    GUIDANCE FOR PARK HOMEOWNERS from the DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES
    6th December 2022

    Dear Resident, the attached guidance was issued today by the Department for Levelling Up, Housing And Communities, to help residents understand the support announced by the Government to help with energy costs and how it applies specifically to park home residents. CLICK HERE TO SEE THE NOTICE  In summary residents,

    JOINT STATEMENT TO OUR MEMBERS IN SCOTLAND FROM IPHAS AND SCOPHRA
    29th November 2022

    Dear IPHAS and SCOPHRA members,   The Directors of IPHAS have had to take the painful decision to terminate IPHAS’s active involvement in Scotland. This is partly due to a diminished membership in Scotland since the pandemic, the growth of our partner agency in Scotland, SCOPHRA (the Scottish Confederation of

    THE ENERGY BILLS RELIEF SCHEME (EBRS) – UPDATE
    25th November 2022

    Following yesterday’s publication of the Energy Support Guidance for Park Homes, some of you queried whether the amount of £100 was correct for the (EBRS). Your concerns were passed to the Department for Levelling up, Housing and Communities (DLUHC) earlier today, who have responded with the following note of clarification.

    Compensation for Power Outages
    19th October 2022

    Following Storms Arwen, Eunice, and Franklin from late 2021 onwards, the Government energy regulator Ofgem, has “commissioned a review of the GSoP* for Severe Weather to identify amendments that will better acknowledge the impact of extended power cuts on customers”, from PricewaterhouseCoopers LLP of London (PwC). A virtual meeting was

    UPDATE ON THE PROPOSED CHANGE FROM RPI TO CPI
    7th October 2022

    FOR PARK HOME RESIDENTS IN SCOTLAND The Scottish Confederation od Park Home Residents Associations (SCOPHRA), has kindly forwarded the following information, This relates to a recent undertaking from Ministers in the Scottish Parliament, just received. Minsters are very conscious of the pressures the cost crisis are placing on residents of

    RPI/CPI

    2021

    CPI

    RPI

    JANUARY

    0.7

    1.4

    FEBRUARY

    0.4

    1.4

    MARCH

    0.7

    1.5

    APRIL

    1.5

    2.9

    MAY

    2.1

    3.3

    JUNE

    2.5

    3.9

    JULY

    2.0

    3.8

    AUGUST

    3.2

    4.8

    SEPTEMBER

    3.1

    4.9

    OCTOBER

    4.2

    6.0

    NOVEMBER

    5.1

    7.1

    DECEMBER

    5.4

    7.5

    2022

    JANUARY

    5.5

    7.8

    FEBRUARY

    6.2

    8.2

    MARCH

    7.0

    9.0

    APRIL

    9.0

    11.1

    MAY

    9.1

    11.7

    JUNE

    9.4

    11.8

    JULY

    10.1

    12.3

    AUGUST

    9.9

    12.3

    SEPTEMBER

    10.1

    12.6

    OCTOBER

    11.1

    14.2

    NOVEMBER

    10.7

    14

    DECEMBER

    10.5%

    13.4%

    Advising residents of their rights when dealing with their park owners.

    Our team members are residents who have studied the legislation relating to mobile homes, and work with Government to promote and review changes in that legislation. Our team members have many years’ experiences advising residents of their rights when dealing with their park owners.

    IPHAS is a voluntary organisation offering advice and information to anyone contemplating Mobile/Park Home Living or is already living on a residential mobile home park in England and Wales. Due to significant differences with legislation for Scotland, Park homeowners in Scotland should contact SCOPHRA – Scottish Confederation of Park Home Residents Associations – who provide advice and support to park (mobile) home residents in Scotland. SCOPRA can be contacted through their website http://www.scophra.scot/

    park home residents